Topic: social media

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b2b content marketing benchmarks

How often should service-based businesses post on social media?

Earlier this year, Sprout Social dropped their 2025 Content Benchmarks Report, which analyzed nearly 3 billion social posts from over 1 million public profiles. Their opening line was a bold statement in an industry that usually tells you to do more: “Dear social media teams, it’s time to start posting

organic vs paid marketing for small businesses

Paid ads or organic content: Where should small businesses spend?

When you’re a small business owner watching every dollar, paid ads can feel like throwing money into a black hole. One month, you’re getting leads; the next, crickets. Meanwhile, your organic blog post from six months ago is still bringing in traffic. So, should you focus on organic content? Or

small business noticed online - silver cherry amongst 4 red cherries

12 ways to stand out and get your small business noticed online in 2025

Imagine you’ve just launched a new consulting firm that offers specialized services to growing businesses in your region. You’ve invested countless hours over the years developing your expertise. Successes with previous clients have enabled you to create powerful case studies. You’re confident that your knowledge and skills will impress prospects

influence of social media marketing activities on customer loyalty, thumbs up and heart icon

We post for loyalty, not likes

“I haven’t got any leads or made any sales on social media.” “No one likes my posts.” “What’s the point?” Sound familiar? As a small business, you know you need to have a presence on social media. But, especially in professional services, it often seems pointless to show up every

organic social media marketing

What organic social media can, can’t, and should do for your business

A client recently sent us a Facebook post claiming that Meta admitted to shadow-banning posts with logos in images. We dug around and found no official confirmation. But it did get us thinking about the role of social media, organic social media in particular, and what businesses can (and can’t)

the influence of social media marketing activities on customer loyalty, loyal dog holding phone

8 ways to build loyal customers through social media marketing

When people think about social media marketing, they often picture flashy ads or viral posts. But, as we’ve spoken about before, a post going viral isn’t always a good thing. The real value in social media marketing lies in building an engaged following over time—quality, not quantity. If you can

irregular chart, silver, is going viral a good thing

Is going viral a good thing? Spoiler: not always

If you’ve ever asked a marketer, “Can you make my post go viral?” you’ve probably heard a long sigh. That’s because virality isn’t a strategy—it’s a fluke. Viral moments are like fireworks: bright, loud, and over in a flash. They’re exciting, but they leave you with a hot-smokin’ mess to

vanity metrics social media likes and love icons

Why social media ‘likes’ don’t translate to business success

It’s easy to fall in love with numbers that make us look successful. Who wouldn’t want 10,000 followers or a video that racks up 100,000 views? But those social media vanity metrics don’t always tell the whole story. When a custom home builder client came to us for help with

Smiling diverse group of people of various ages and ethnicities with vibrant background colors, representing community, inclusivity, and positive communication.

Crib notes for understanding the different needs of your customers

I’m currently dealing with a tricky customer. She wants everything on her terms, and she wants it all NOW! Except when she doesn’t, in which case she’ll let you know too. She may only be four months old, but this little one has no qualms about airing her grievances with

paper origami rebranding into a flying bird

8 things to consider when rebranding your business

Who doesn’t love a good brand transformation? Perusing before and after images of a rebrand rarely reveals how much thought and work went into the change. If you’re considering rebranding your business, check out these lessons we’ve learned from helping our clients through the process. Why should you rebrand your

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