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Crib notes for understanding the different needs of your customers

I’m currently dealing with a tricky customer. She wants everything on her terms, and she wants it all NOW! Except when she doesn’t, in which case she’ll let you know too. She may only be four months old, but this little one has no qualms about airing her grievances with

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How to amplify the ripple effect of live virtual marketing events

Once a lifeline for companies and individuals in a world upended by the COVID-19 pandemic, virtual events continue to help brands reach new audiences and improve engagement with existing audiences. Here’s the trick: we recommend using a multi-media, multi-platform campaign strategy to make them work even harder for you. What

message graphic on computer with phone

3 surprisingly simple ways to market your service-based business

Marketing a service-based business may feel intimidating, but here’s the truth: it doesn’t require expensive magazine spreads, a magic wand, or a top-secret strategy from the execs at Ogilvy. In fact, it’s often the simplest tactics that yield the best results. Here’s a little secret: the best way to market

small business email marketing stats

Powerful email marketing stats every small business owner needs to know

If you think email marketing is for big businesses with even bigger budgets, think again. In fact, results from Sinch Mailjet’s Inbox Insights 2023 survey show email marketers at small-to-medium-sized businesses (SMBs) may even enjoy some unique advantages over larger competitors. Check out these small business email marketing stats to

website development process

The website development process: A quick look behind the scenes

Like building a new home, website development involves numerous steps and stages. Some, such as design and content development, are easily observed—much like exterior features and paint on a house. Other steps, such as SEO and functionality integration, are rarely seen by the client or user. However, their invisibility doesn’t

marketing communication strategies

Effective marketing communication strategies for firms in highly regulated industries

In the world of professional services—such as law, finance, and healthcare—clear and effective communication is key, and also highly regulated. Professionals in these fields operate within a complex regulatory landscape, and they must be vigilant about the communications they release publicly. Staying compliant while effectively marketing and communicating with clients

Google Business Profile icon on blue background

How to optimize your Google Business Profile

Whether you’re looking for a place to eat, an auto mechanic, or a new accountant, one of the first things you do is Google. In most cases, the top results you’ll see (particularly on mobile) contain data from Google Business Profiles. Think of Google Business Profiles as the internet’s version

business email etiquette, blue background with floating white envelope

Mastering Business Email Etiquette: A guide for small businesses

You’re diligently working on landing a major client for your business. After weeks of negotiations, you’re finally ready to send the detailed proposal via email. You told them they’d have it by 5 pm. It’s 4:55! In the rush, you accidentally include a typo in the client’s name and forget

paper origami rebranding into a flying bird

8 things to consider when rebranding your business

Who doesn’t love a good brand transformation? Perusing before and after images of a rebrand rarely reveals how much thought and work went into the change. If you’re considering rebranding your business, check out these lessons we’ve learned from helping our clients through the process. Why should you rebrand your

colorful links, internal link building in seo

Internal Link Building in SEO: Our LinkStorm review 

Internal link building is one of the lowest-hanging fruits for small business SEO. You have control of your website and its content, so implementing an internal link-building strategy is generally within reach. There are also some new tools out there to help you with internal linking, like LinkStorm. We recently

mastering seo, blue keys on pink background

Mastering SEO: The power of metadata, content, and strategy

When it comes to building websites, it’s important to integrate SEO from the very beginning. Whether your goal is to establish a credible online presence or to generate organic leads, your site should be optimized. The SEO process includes back-end optimizations, adding metadata, researching relevant keywords, and keeping up a

brand guide, black and white paper and notepad layout

What is a brand guide? Your small business needs one ASAP.

In the world of marketing, consistency is critical. That’s especially true when it comes to building a strong brand. Simply having a nice name and a pretty logo isn’t enough—the visual identity of your business encompasses so much more. Consistently presenting all elements in a cohesive manner across all touchpoints

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