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the influence of social media marketing activities on customer loyalty, loyal dog holding phone

8 ways to build loyal customers through social media marketing

When people think about social media marketing, they often picture flashy ads or viral posts. But, as we’ve spoken about before, a post going viral isn’t always a good thing. The real value in social media marketing lies in building an engaged following over time—quality, not quantity. If you can

Three letter E's made of greenery, 3 es of content marketing

We gave the 3 Es of content marketing a modern makeover

You may (or not) be familiar with the classic 3 Es of content marketing: Engage, Educate, and Entertain. Do we want our content to do all those things? Absolutely! But we can’t help but feel that the Es could do with a glow up. Enter Brighter Messaging’s new 3 Es

irregular chart, silver, is going viral a good thing

Is going viral a good thing? Spoiler: not always

If you’ve ever asked a marketer, “Can you make my post go viral?” you’ve probably heard a long sigh. That’s because virality isn’t a strategy—it’s a fluke. Viral moments are like fireworks: bright, loud, and over in a flash. They’re exciting, but they leave you with a hot-smokin’ mess to

vanity metrics social media likes and love icons

Why social media ‘likes’ don’t translate to business success

It’s easy to fall in love with numbers that make us look successful. Who wouldn’t want 10,000 followers or a video that racks up 100,000 views? But those social media vanity metrics don’t always tell the whole story. When a custom home builder client came to us for help with

tiny toilet with money inside

LinkedIn’s class action settlement and the truth about paid ads

If you’ve been advertising on LinkedIn over the past few years, there’s news that might make you rethink your approach: LinkedIn recently settled a class action lawsuit, paying out $6.625 million to advertisers who may have been overcharged. If you’re an advertiser who purchased LinkedIn ads between January 1, 2015,

Megaphone with confetti on blue background

How Content Marketing Builds Trust: A guide for B2B brands

Content marketing: it’s what we believe in, and what we do for our clients. So, what’s all the fuss about? Well, the real power of content marketing goes beyond sending a bunch of words, images, and videos into the digisphere—it’s a way to build trust, credibility, and brand authority in

Blogging RIP tombstone

Is blogging still relevant in 2025?

“Blogging is dead.” Now there’s a line people love to throw around. A look at Google Trends reveals that people have been asking the question “is blogging dead?”  for years. But blogs are still here. And you’re reading one right now. Blogging has been around for over 30 years, going

how ai is changing seo, magnifying glass against blue ranking bars

AI is Shaking Up SEO: Here’s what you need to know

“SEO stays the same.”  Said no one, ever. AI is changing the SEO game, and it has been for a while now. Here’s the thing: AI is not a new concept in SEO. In fact, search engines like Google have been using AI algorithms for years to rank and display

magnet attracting human figures, 5 simple ways to optimize your website for lead generation

5 simple (yet powerful) ways to optimize your website for lead generation

Is your website pulling its weight when it comes to generating leads? If you’re shaking your head or wondering if it could do more, you’re not alone. Many small business owners and marketers spend hours perfecting their social media strategies, running ads, and creating the perfect email campaigns—but overlook the

Unique content writing, monarch butterfly amongst black butterflys

Why content marketing creativity needs a human touch

“So, who’s your crush?” my friend asked eagerly. We sat on the floor of her basement, surrounded by crumbs and an unnecessary amount of pillows. I avoided her question, “I don’t have time for that stuff.” “Oh, tell me! There has to be one boy.” She was going to interrogate

blue mountains with road, referencing marketing roadmap

Content aligned with business goals drives results

Snacks packed? Playlist prepared? Gas in the tank? Yes, it’s time for a road trip! But before you hit the open road, let’s talk about the most important part: where are you headed? Sure, there may be detours and diversions along the way, but any good road trip begins with

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